Frequently asked questions

How do I set up my account?
Once you've completed the sign up form, there are 2 steps to access your account.

1. Verify your email address by clicking the link that will be sent to your email address. Once verified you will be logged into your account automatically.

2. To access your account next time, you will need to set a password. To do this:
Click the reset password link sent to your email address.

OR

Log out of your account and use the 'forgot password?' button when logging in next time.

See you there!
I received confirmation that I'm a member of Media Opinions Ireland but I'm not getting the daily survey emails, what's happened?
Survey emails may have been mistaken for spam so check your spam folder and, if this is the case, adjust your settings to accept emails from mediaopinionsireland.ie
When can I expect to receive the survey each day?
The daily survey will be sent out by 6am each morning and you will have until 1am the following morning to complete it.
Once I’ve completed the daily survey, can I change my answers?
You can go back to any question and change an answer while you are still in the survey however you cannot change answers once it has been submitted.
When will I get my reward?
You will earn 10 reward credits for every survey you complete. Once you have reached 500 reward credits you can choose to redeem these by logging into your account and visiting the 'Rewards' page. Choose from shopping vouchers, donating to a charity or collecting for your community group.
I have chosen to raise money for my community group. How and when will this be paid?
If you have chosen to raise money for a community group, your reward credits will be combined with other members and when the group reaches €50 this will be transferred directly into your group’s nominated bank account. You will be notified by email when your group has been paid.
I don't want to be a member of Media Opinions Ireland anymore, what should I do?

You can leave Media Opinions Ireland at any time.

To unsubscribe please login to your account, go to the ‘My account' page in your profile tab at the top right of the scree. Then click the link at the bottom of your profile that says "If you no longer wish to receive surveys / notifications on email, Unsubscribe here", or contact us via the details below.

Please allow 7 days for the changes to take effect. Once you have unsubscribed we will keep your details on our records but will not use this information to contact you again.

You will always be welcome back to Media Opinions Ireland.

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Go mobile for convenience on the go

For a better experience, open in the Communities App.